1. General

  • These terms apply to all users of the website, including browsers, customers, and resellers.
  • APEX SOLUTION & SUPPLIES reserves the right to update or change these terms at any time without prior notice. The latest version will always be available on our website.

2. Products & Pricing

  • All product descriptions, images, and prices are provided in good faith and are subject to change without notice.
  • Prices shown are in Malaysian Ringgit (MYR) and may exclude delivery charges unless stated otherwise.
  • We reserve the right to correct errors in pricing or product information even after an order has been submitted.

3. Orders & Payment

  • Orders are only confirmed upon full payment.
  • We accept payment via bank transfer, eWallet, or other methods listed on our site.
  • NAPNEST WHOLESALE TRADING reserves the right to cancel any order if payment is not received or if fraud is suspected.

4. Delivery

  • Delivery timeframes are estimates and may vary depending on location and order volume.
  • We are not responsible for delays caused by external factors (e.g. courier service disruptions or natural disasters).
  • Customers must ensure that the delivery address provided is accurate and complete.

5. Returns & Refunds

  • Our return and refund policies apply only under the conditions outlined in our [Return Policy] and [Refund Policy].
  • Products must be returned in their original, unused condition with all packaging intact.

6. Cancellation Policy

  • Orders can be canceled within 24 hours of placement if not yet processed.
  • Custom or special-size orders are non-cancellable once confirmed.

7. Limitation of Liability

  • APEX SOLUTION & SUPPLIES is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
  • Our total liability for any claim shall not exceed the price paid for the product in question.

8. Intellectual Property

  • All content on our website (text, images, logos) is the property of NAPNEST WHOLESALE TRADING and may not be used or reproduced without permission.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Malaysia. Any disputes will be subject to the exclusive jurisdiction of the courts of Malaysia.

10. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us:

APEX SOLUTION & SUPPLIES
📍NO. 4, JALAN LAHAT BISTARI 4
GERBANG LAHAT BISTARI
31500 IPOH
PERAK


📞 011-62175431
📧 napnestwholesale@gmail.com